Call us: 319-276-4458
comments@butler-bremer.com
  • Check Your Email
  • Pay Your Bill
  • Contact Us
Butler-BremerButler-BremerButler-BremerButler-Bremer
  • Residential
  • Business
  • Support
  • About Us
    • About Us
    • Staff
    • Newsletters
  • New Fiber Build

PRIVACY POLICY

Butler-Bremer Communications has adopted and implemented this Privacy Policy to identify and protect our customers’ personal information. This policy is intended to provide you with information on the type of information collected, how it is collected, how the that information is used, and how we manage personal information.

Butler-Bremer Communications affords full access to all lawful content, services, and applications available on the internet and does not routinely monitor, inspect or store the network activity and traffic of its internet access service users.  The Company does, however, reserve the right to monitor bandwidth, usage, data transmissions and content for purposes of protecting the integrity of its communications network and its internet access service through reasonable network management practices.

Butler-Bremer Communications may collect equipment information to identify the equipment customer is using on the network, including but not limited to: equipment type; serial number; settings; configuration; and software.  The Company may also collect performance information to examine the operation of the equipment, services, and applications the customer may use on the network, including but not limited to: IP addresses; URLs; data transmission rates;  latencies; location information; security characteristics;, and information about the amount of bandwidth and other network resources customer is using in connection with uploading, downloading or streaming data to and from the internet.  This collection of or monitoring of network traffic, activity, performance information, and/or equipment information by the Company is done solely for reasonable network management purposes.  Similarly, the Company does not distribute information on end user network activity and/or traffic information to any third-party entities for any non-network management purpose.

Butler-Bremer Communications is of course required to comply with relevant federal and state laws, regulations, judicial orders, and governmental requests for information, relating to information covered under this Privacy Policy, as well as other categories of information.  Accordingly, any such information may be disclosed to other entities if the Company determines, in its sole discretion, that the disclosure is required by law or is necessary to protect its interests or the interests of its customers.  The Company may also find it necessary to disclose any such information as part of any merger, acquisition, sale of company assets or transition of service to another service provider.

How Butler-Bremer Communications Collects Your Information when using our App
Butler-Bremer Communications collects, and processes information provided directly by you when you install the App and register for an account to use the App. Specifically, this information includes:

  • Your name, email address, location, phone number.
  • Browser information and session cookies related to your access and use of the App.
  • Data insights Butler-Bremer Communications attains based on correlation and analytics of your information collected in providing the App, which may be used in aggregated and dis-aggregated formats or to obtain trend analytics, to provide the App; and
  • Use of the above-described collected information in aggregated and dis-aggregated formats to enhance our current App or to provide App features.

How Butler-Bremer Communications Uses the Information
Butler-Bremer Communications uses the information collected as described in this Privacy Policy, including personal information, to:

  • Provide you with the App as described in the Agreement.
  • Implement, improve and/or enhance the App, including to make future releases available to you.
  • Carry out Butler-Bremer Communications obligations as described or authorized in the Agreement and this Privacy Policy.
  • Enforce Butler-Bremer Communications rights arising from the Agreement between you and Butler-Bremer Communications; and
  • Fulfill any other purpose authorized by you and reasonably required for the App.

Managing Your Personal Information
You may have a right to correct, update, delete, or request access to the Personal Information that you have provided to us. You may submit to comments@butler-bremer.biz. These rights are limited and may not be available to you depending on where you are located.

For your protection, we will only implement requests with respect to Personal Information about you (not anyone else), and we may need to verify your identity before implementing your request. We may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations. And even if you have a right to deletion, some of your information may remain within our systems and other records or archives, in compliance with applicable law.

Disclaimers
The FCC’s Internet Freedom “Transparency” rule provisions found at 47 Code of Federal Regulations (CFR) section 8.1,  as adopted, and this Privacy Policy are also not intended to affect, alter or otherwise supersede the legal status of joint efforts by broadband internet access service providers like Butler-Bremer Communications and other service providers that are designed to curtail copyright infringement in response to information shared by copyright holders and/or their agents that is timely, effective, and is designed to accommodate the legitimate interests of service providers, copyright holders, and internet access end users.  Furthermore, neither the FCC’s Internet Freedom Transparency rules nor this Privacy Policy are intended to prohibit or prevent the Company from engaging in reasonable efforts to address the transfer of unlawful content or unlawful transfers of content over its communications network.  For additional information, please review activities that violate our Internet Service Terms of Agreement or Acceptable Use Policies/Practices which can be found at www.butler-bremer.com/forms-terms-policies.

Contact Us
End users with questions, concerns or complaints regarding this Network Management and Privacy Policy are encouraged to contact Butler-Bremer Communications for more information or explanation. 

Butler-Bremer Communications
715 Main Street
PO Box 99
Plainfield, IA 50666
Phone: 319-276-4458
Email: comments@butler-bremer.com
www.butler-bremer.com

If you believe that Butler-Bremer Communications is acting in violation of the FCC’s Restoring Internet Freedom rules, you may file either an informal or formal complaint with the FCC.  More information can be found at http://esupport.fcc.gov/complaints.htm

Contact

Phone: 319.276.4458
Toll-free: 1.800.830.1146
24/7 Tech Support: 866.276.8253

Email: comments@butler-bremer.com

Office Location

715 Main Street
PO Box 99
Plainfield, IA 50666

Hours: Monday-Friday, 8am-4:30pm

Quick Links

  • Newsletters
  • Forms, Terms, & Policies
  • watchTVeverywhere
  • Bill Pay
  • Check Your Mail
  • Speed Test
Copyright 2025 Cornerstone Group | All Rights Reserved
  • Home
  • Residential
  • Business
  • Support
  • About Us
    • About Us
    • Staff
    • Newsletters
  • New Fiber Build
  • Contact Us
  • watchTVeverywhere
  • Check Your Mail
  • Pay My Bill
Butler-Bremer