Twice a year, during the spring and fall, you may experience some degree of television interference due to a phenomenon known as “sun outages.” This Q&A will help you understand what they are and how they will affect you.

 

What is a sun outage?

A sun outage is an interruption in satellite signals caused by interference from solar radiation. The interference is caused when the sun is in direct line with a communication satellite and the sun’s radiation overwhelms the satellite signal.

 

How long do they last?

Interruption in TV service due to sun outages can last up to 15 minutes.

 

How do they affect watching TV?

During this time, you may experience interference with picture quality and sound when watching television. Your TV picture may pixelate or you may experience a brief outage.

 

These outages are very brief and your TV service will return to normal shortly.